FAQ & Policies

ABOUT US

Where are you located?

1804 Books is located at The People’s Forum, located at 320 West 37th Street (between 8th & 9th Avenues) in New York City, USA.

What is the People’s Forum?

The People’s Forum is an accessible educational and cultural space in New York City that nurtures the next generation of visionaries and organizers who believe that through collective action a new world is possible.

Our space serves as a movement incubator for working class and marginalized communities to build unity across historic lines of division at home and abroad. We are a group of organizers, educators, visionaries, cultural workers, thinkers and fighters committed to the systemic transformation of a society rooted in equity, justice and human dignity. 

All bookstore proceeds go directly to The People’s Forum programming.

Visit our website to learn more and attend virtual events and courses!

What are your browsing hours?

EVERY DAY that The People's Forum is open! Come by Tuesday - Saturday 10am - 9pm!

Why the name “1804 Books”?

In 1804, the Haitian people overthrew colonialism and white supremacy, and made the dream of liberation a reality. In naming 1804 we honor the first victorious Revolution of the oppressed on the planet and commit to continue building their path of internationalism.

 

SHIPPING

Do you ship internationally?

Yes, we typically use USPS International. Please expect higher shipping costs and longer delivery times for international orders.

How soon can I expect my order to arrive?

We are a close-knit, small team! We try to ship and have USPS pick up orders at least once a week. That said, our work-load fluctuates and it may take longer to get to some orders due to waiting on books from distributors, waiting for pre-order books to arrive, etc.

You will receive a tracking notice to your email or phone number once your package has been prepared by us which will update as soon as it is scanned by the post office. Once your package has been picked up by USPS it should take 5-10 business days to arrive for domestic orders, and can take longer for international orders. Please be aware that due to the amount of packages we give USPS, there may be delays in scanning labels to provide updates, and in some cases they are not scanned at all until delivery. We ask for your patience in the delivery process.

Can I pick up my order?

Yes! We'd love for you to stop by! Just select pickup when you check out, and the next time you're at The People's Forum, stop by the front desk for your order with your order number (located in your confirmation email). We will wait to notify you that your order is ready once we have all books from your order in stock. Due to space limitations, if the order isn't picked up within 31 days we will return it to stock without a refund. If this is an issue, email info@1804books.com.

Returns and Damaged/Lost Packages

As we have a small collection, we do not currently accept returns and refunds except for in extreme cases according to our discretion. For any major concerns regarding this, please email info@1804books.com and we will get back to you ASAP.

I input the incorrect address!

Oh no! You can submit an email to info@1804books.com telling us your order number and the correct shipping address and we will do our best to update your information ASAP— as long as it has not been shipped out yet! Once our packages are picked up by USPS we wait for it to arrive at its destination or be returned to us before taking next steps.

RETURNS DAMAGES OR MISSING PACKAGES

Missing Items

Missing items in your package? Email us at info@1804books.com and we'll do our best to send anything that hasn't arrived! Please note that we are not responsible for any damage/issues that arise in transit via USPS.

My package is stuck or is taking a long time to arrive!

Once packages are out of our hands, we see the same shipping information that you do! It is always best to contact the post office after shipment. We are not responsible for mishandled/lost packages—please report these matters to your local post office or open a case with the shipping carrier, OR if you purchased Route shipping insurance with your package, you can reach out to them here

An item is missing from my package!

Email us at info@1804books.com and we'll do our best to send anything that hasn't arrived! At times, we will have to send two separate shipments for an order and this may have been the case, otherwise we will get your missing item to you ASAP! Please note that we are not responsible for any damage/issues that arise in transit via USPS.

My order was ‘returned to sender’, what do I do now?

The most common reason that orders are returned to us is that the address was input incorrectly. In the event that your order is ‘returned to sender’, it is your responsibility to provide us with an updated address to attempt to ship your order out again. This second shipping attempt also requires an additional shipping charge. If we are unable to reach you after 30 days, the order will be returned to stock.

 

ETC.

Can my local bookstore carry your books?

Yes! You can request our books to your local bookstore and they can visit our ‘For Booksellers’ page.

Can I request a review copy of your books? 

Yes, you can let us know you are interested in receiving a review copy at info@1804books.com and we will get back to you as soon as we can!

What if a book is sold out?

We are closely monitoring our inventory to ensure we replenish as soon as a book is out of stock! If you'd like to bring it to our attention, please send an email at 1804books@peoplesforum.org. We'd love to hear from you!

Where do my donations (tips) go?

All extra donations from your order go to programming at The People's Forum and 1804 Books. We regularly publish new books and hold book launch events, reading circles, and political education courses.