Refund policy

As we have a small collection, we do not currently accept most returns. For any major concerns regarding this, please email info@1804books.com and we will get back to you ASAP.

Please note that returns will need to be sent to the following address:
1804 Books at The People's Forum
320 W 37th Street
New York, NY 10018

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@1804books.com.


Damages and issues
Please inspect your order upon reception and contact us immediately at info@1804books.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We are not responsible for mishandled/lost packages by the carrier–please report these matters to your local post office, OR if you purchased Route shipping insurance with your package, you can reach out to them here.


Exchanges
We currently do not accept exchanges due to our small team and collection. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Please reach out to info@1804books.com if you've received an incorrect item–we'll be happy to provide a label for its return and correct the situation.



Refunds/Cancellations
If your order has not been sent out yet, we are happy to refund or cancel your purchase. Contact us at info@1804books.com if you'd like to do so. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@1804books.com.